With 15+ years in operations, major event management and senior leadership roles, I’ve seen how easily things can stall when everything relies on one person.
Most business owners already have more in place than they realise – it just hasn’t been captured in a way someone else could follow. That’s where I come in. I help you pull out what matters, strengthen how things run behind the scenes, and make things feel lighter and more manageable.
Whether you need a practical backup plan or experienced operational support, I’m here to help you protect what you’ve built.
Hello!
You care deeply about your clients, the work you deliver, the relationships you’ve built, and the reputation you’ve earned.
And when so much of that relies on you, it’s natural to want a bit more protection around your business, but you feel like:
This isn’t about being behind or disorganised – most business owners grow quickly and end up carrying more than they planned to.
A continuity plan simply makes it easier for others to support you when you can’t be there.
Benita BenschTrustindex verifies that the original source of the review is Google. Working with Bec from The Ops Side has made a real difference in my business. Bec brings strong attention to detail alongside clear strategic thinking. She’s proactive, reliable, and thoughtful in how she approaches her work — always considering the bigger picture and the client experience, not just the task in front of her. I value her initiative, her systems thinking, and her ability to keep things moving with ease and consistency. She communicates clearly, provides regular updates, and gently reminds me of things I’ve mentioned in relation to my goals, which I really appreciate. When things get tricky, she sticks with it and finds a way through. Bec is professional, warm, and very easy to work with, and I genuinely feel like we’re in it together. I’m very grateful for her support and would happily recommend her to anyone looking for operational or administrative help they can trust. Mariana Gaona LopezTrustindex verifies that the original source of the review is Google. Bec was outstanding helping me organise my first workshop. From beginning to end Bec was extremely thorough and helpful about the options for our venue, as well as communicating with the venue on my behalf. Saved me a lot of mental load of which I am ever so grateful. Darren AllenTrustindex verifies that the original source of the review is Google. A brilliant no-nonsense operator, working with Bec is easy especially when the work is hard. Her enthusiasm, industry contacts, reputation and body of work is impressive - I'm delighted in her new venture of The Ops Side, this will create better opportunity for my small business to grow on the existing work I've partnered with Bec on.Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more