Experienced support for regional business owners

Whether you need consistent help, a short-term push or someone to finally handle that too-hard basket, The Ops Side offers experienced support across operations, admin and internal projects – tailored to what your business needs now.

PROGRESS WHERE IT MATTERS
When a project, rollout or big idea needs to happen, but no one in your team has the time or skill to do it.
Hands-on support to lead, manage or coordinate what’s falling off the side of your desk – from internal projects to systems upgrades and stakeholder deliverables.
Includes:
Project and program coordination
Systems reviews, rollouts and integrations
Team or client onboarding process builds
Internal comms, timelines and task management
Progress reporting and delivery oversight
Your projects and priorities stop stalling and start moving forward with structure, focus and clear follow-through.

admin off your plate
When the simple stuff isn’t simple anymore, and basic VA support just won’t cut it.
Experienced, senior-level admin that keeps things moving – so you’re not the one chasing emails, formatting reports or running the same process every week.
Includes:
Internal documentation and process development
Board and governance support
Client communications
Membership and stakeholder admin
Inbox triage and calendar management
Data entry, analysis and clean-up
Confident, high-level admin support that frees you up, and gets your business running better behind the scenes.

events that exceed expectation
When there’s a lot riding on getting it right, and no space for scrambling.
Trusted event operations and delivery for business, community or regional events where confidence, coordination and clarity count.
Includes:
Event operations and logistics
Vendor and budget management
Stakeholder and community engagement
Speaker engagement and comms
Ticketing administration
On-the-day delivery
Expert support that keeps everything on track, so your event delivers on its promise, and nothing is left behind.
Looking for outdoor event support? There’s more details here.
ways to work together
With 15+ years of experience across business operations and events, I offer flexible ways of working that respect your time, team and momentum – without locking you into rigid packages.
ONGOING SUPPORT
Embeded weekly support on a retainer basis - ideal for long-term admin or operations assistance.
From $3,655 / month
PROJECT-BASED SUPPORT
Pre-purchased blocks of 10, 20 or 30 hours - ideal when there's a clear goal, but no time to get it done.
From $1,050
ON-DEMAND SUPPORT
Flexible, one-off help when something needs doing - no long-term commitment.
From $105/hour

Want to talk through what you need?
Book a free 20-minute chat and I’ll help you figure out what fits best, based on where your business is at, what’s on your mind and what’s going to make the biggest difference.